Effective Date: April 17, 2026 | Version: 3.0

Children's Privacy Notice (COPPA)

This Children's Privacy Notice supplements the FaithNexus Privacy Policy and describes how FaithNexus App LLC ("FaithNexus," "we," "us," or "our") handles personal information of children under 13 ("Children's Information") collected through the Service, particularly through the children's check-in feature. This Notice supports compliance with the U.S. Children's Online Privacy Protection Act of 1998 ("COPPA") and the FTC's COPPA Rule.

1. Our Role and the Customer Church's Role

FaithNexus provides a children's check-in tool used by Customer Churches to manage children attending church programs. The Customer Church is the controller of Children's Information; it determines what to collect, how long to retain it, and how it is used. FaithNexus acts as a service provider (processor) to the Customer Church.

IMPORTANT: FaithNexus relies on each Customer Church's contractual representation that the Customer Church maintains a documented parental consent process and has obtained verifiable parental consent before entering any child's information into the Service. FaithNexus does not itself obtain, verify, or maintain records of parental consent for individual children.

FaithNexus does not use Children's Information for advertising, profiling, cross-context behavioral targeting, or any purpose unrelated to the check-in service.

2. Information We Collect About Children

First and last name;
Date of birth or age;
Emergency contact information (parent/guardian name and phone number);
Allergies, medical alerts, or accessibility needs (if voluntarily entered);
Classroom, group, or program assignment;
Check-in and check-out timestamps;
A unique, church-generated security code used to match a child with an authorized pick-up person.

FaithNexus does not solicit Social Security numbers, driver's license numbers, biometric identifiers, or similar highly sensitive categories of Children's Information.

3. How Information Is Collected

Information about a child is entered into the Service by the child's parent or legal guardian, or by an authorized Customer Church administrator acting with appropriate authorization. Children themselves do not create accounts in or interact directly with the Service.

4. Parental Consent — The Customer Church's Responsibility

Before any Children's Information is entered into the Service, the Customer Church is required by its contract with FaithNexus (Section 5A of the Terms of Service) to have obtained verifiable parental consent from a parent or legal guardian. Acceptable methods include signed written consent forms, a verifiable credit-card charge, telephone verification, or another method reasonably designed to ensure consent comes from a parent or guardian.

FaithNexus does not receive copies of parental consent forms or verify individual consents. Parents with questions about how their consent was obtained should contact the Customer Church directly.

5. How Children's Information Is Used

Children's Information is used solely to:

Enable the child to be checked in and out of church programs safely;
Notify the parent or guardian in case of emergency or when the child is ready to be picked up;
Generate attendance reports for the Customer Church.

6. Disclosure of Children's Information

To Sub-Processors listed in the Privacy Policy, strictly to host and operate the Service;
As required by law, subpoena, or court order;
To protect the safety of the child or others in an emergency.

7. Retention and Deletion

Children's check-in records are retained only as long as necessary for the Customer Church's recordkeeping, and in no event longer than one year after the child's last check-in, unless the Customer Church requests a longer period with documented parental consent. Upon request, FaithNexus will delete a child's records from live systems within 30 days, subject to residual retention in encrypted backups for up to 90 additional days.

8. Security

We apply the security measures described in our Privacy Policy. Access to Children's Information is restricted through role-based access controls and row-level database security policies.

9. Parental Rights

A parent or legal guardian may at any time:

Review the Children's Information collected about their child;
Request correction of inaccurate information;
Request deletion of the child's personal information;
Refuse further collection or use of the child's personal information.

The fastest way to exercise these rights is to contact the Customer Church directly. A parent or guardian may also contact FaithNexus at childprivacy@faithnexus.app. We will acknowledge within five business days and cooperate with the Customer Church to honor the request.

10. Complaints and Reports of Non-Compliance

If you believe a Customer Church is not complying with its parental consent obligations or with COPPA, you may report the concern to FaithNexus at childprivacy@faithnexus.app. FaithNexus will investigate and may require the Customer Church to provide written confirmation of compliance, suspend the Customer Church's access to the children's check-in feature, or terminate the Customer Church's subscription.

11. Changes to this Notice

We may update this Notice from time to time. If we make material changes, we will notify Customer Churches and, through them, obtain any new parental consent required by COPPA.

12. Contact

FaithNexus App LLC
Attn: Children's Privacy
44679 Endicott Dr Suite 300
Ashburn, VA 20147
Email: childprivacy@faithnexus.app